---
title: "Bertazzoni Ice Maker Not Making Ice: Three Things Before You Book Anyone"
description: "Bertazzoni refrigerator how to turn on ice maker: the backlit button, the level mold, and the filter check that ends most of these calls."
url: "https://bertazzonimiami.support/blog/bertazzoni-refrigerator-ice-maker-will-not-start/"
date_modified: "2026-08-27"
Category: "Troubleshooting"
---


# Bertazzoni Ice Maker Not Making Ice: Three Things Before You Book Anyone

## Bertazzoni refrigerator how to turn on ice maker, and the two checks after it

Three free things, in order. Between them they end a large share of the ice calls this site gets.

## Check one: is it actually switched on?

The maker documents this and almost nobody reads it.

**The ice maker control on the display is backlit when the ice maker is on, and unlit when it is off.**

That is the whole test. And a machine that has quietly been switched off looks **identical from the outside** to one that has failed — no ice, no noise, no complaint.

Ice makers get switched off for perfectly good reasons and then forgotten: during a holiday, while a filter was being changed, by somebody rearranging the freezer, or during a power event. Years later somebody wants ice.

## Check two: is the mold locked level?

Also documented, also missed.

**The ice maker mold has to be locked in its horizontal position to work.** It fills with a measured amount of water and freezes it in shaped cavities, then twists or ejects to harvest. Tilted, it fills unevenly or spills, and the harvest cannot complete.

A **bag of frozen food pushed against it** is enough. So is a box that shifted when somebody closed the drawer hard.

Look at it, level it, lock it.

## Check three: the filter and its date

Six months. And a restricted filter shows up in the ice **long before it shows up in the water**.

The reason is that the fill is **timed rather than measured**. The machine opens a valve for a fixed period and freezes whatever arrived. Less flow means:

- **small cubes**- **hollow cubes**- **slow production**- eventually **none**

on a mechanism that is in perfect health.

If you do not know when the filter was last changed, change it — and **reset the counter afterwards**, or the machine goes on believing the old one is fitted.

## And while you are there: the supply

**The shut-off valve**, behind or under the machine or beneath the sink, fully open rather than assumed to be. Half-closed valves are surprisingly common and usually date from some unrelated plumbing job.

**The line itself**, not kinked. If the refrigerator has been moved for any reason and the ice stopped afterwards, this is the answer far more often than anything else on this page.

## Then wait a day

An ice maker takes hours to fill a bin, and the first batch after **any** change is usually poor because the line is full of air.

**Discard the first two batches. Judge the third.**

Deciding after twenty minutes is how people conclude that a filter change did nothing.

## When it is the machine

Only after all of the above.

The refrigeration in this line that carries a display publishes two codes for it: **EO** for an ice maker problem and **EE** for its sensor. They narrow the diagnosis usefully.

What they do not do is replace the free checks. A healthy ice maker with no water behaves exactly like a failed one, which is why the water side is looked at first regardless of what the display says.

Beyond that it is a fill valve, the module itself, or the water line, at from $165 — with filter and pressure checked before any of the three is named.

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